Our History Since 1987
The Organisation of Public Governance, Communication & Information (OPGCI) was established in 1987 by the Government of India as an autonomous public sector institution under the administrative control of the Ministry of Personnel, Public Grievances and Pensions. Conceived during the era of administrative reforms, OPGCI was created to address the growing need for integrated governance frameworks, citizen-centric communication systems and national-level information management across central and state government departments.
Over nearly four decades, OPGCI has evolved from a policy advisory body into a comprehensive governance institution with 120+ regional offices, serving 28 states and 8 union territories. The organisation has played a pivotal role in implementing landmark initiatives including the Right to Information Act implementation support, Digital India alignment programmes, citizen charter standardisation and public grievance redressal system modernisation.
From its headquarters at Nariman Point, Mumbai, OPGCI coordinates national governance programmes, trains over 15,000 government officers annually through its Training Academy, and maintains the central repository of public administration best practices recognised by the Department of Administrative Reforms and Public Grievances (DARPG).
Vision
To become India's leading governance and public information institution by enabling transparent administration, citizen-centric services and technology-driven decision making for a Viksit Bharat.
Mission
- Promote good governance and administrative excellence
- Improve citizen participation in public policy
- Strengthen national information systems
- Facilitate digital transformation of government services
- Enhance public communication and outreach
- Encourage accountability and transparency
Leadership
Dr. Rajesh Kumar Verma — Chairman
Dr. Verma, IAS (Retd.), brings over 35 years of experience in public administration. He has served as Chief Secretary and held key positions in the Ministry of Home Affairs before assuming charge as Chairman, OPGCI in 2023.
Ms. Priya Nair — Director General
Ms. Nair leads operational functions including citizen services, digital governance and inter-departmental coordination across all regional offices.
Shri Amit Deshmukh — Director (Finance & Administration)
Oversees financial management, human resources and administrative services for the organisation.
Citizen Charter — Summary
OPGCI is committed to delivering services with transparency, accountability and timeliness. Our Citizen Charter outlines service standards citizens can expect:
| Service | Standard Timeline | Contact |
|---|---|---|
| Grievance Registration | Acknowledgement within 48 hours | grievance@opgci.gov.in |
| RTI Application Processing | Response within 30 days as per RTI Act | rti@opgci.gov.in |
| Information Requests | 7 working days | info@opgci.gov.in |
| Document Verification | 5 working days | verify@opgci.gov.in |
| Recruitment Queries | 10 working days | recruitment@opgci.gov.in |
OPGCI Milestones (1987–2026)
1987
OPGCI established under Government of India to strengthen public governance and information systems.
2005
National Citizen Charter framework launched across all regional offices.
2015
Digital India alignment — e-governance portals integrated nationwide.
2020
Online grievance redressal system expanded to all districts.
2024
120+ regional offices operational across 28 states and 8 UTs.
2026
Strategic Plan 2026 launched for next-generation digital governance.
Alignment with National Vision
OPGCI operates under the policy guidance of the Government of India. The organisation implements programmes aligned with the vision of Hon'ble Prime Minister Shri Narendra Modi for transparent governance and the digital infrastructure goals championed by Hon'ble Union Minister Shri Jyotiraditya M. Scindia in communications and information technology sectors.
Recruitment 2026 — careers in public service
Manpower for regional offices, digital governance, citizen communication and administration is filled through open competitive examination. The current notification is Recruitment 2026 (F.No. OPGCI/2026/MISC/01): 385 Group C posts (DEO 137 + MTS 248), online applications till 30 September 2026, Computer Based Test tentatively in November 2026.
Candidates should apply only on the official portal, read the recruitment notice, and ignore agents. Queries are accepted only at recruitment@opgci.gov.in.
Guidance from National Leadership
Vision for good governance and digital India
Shri Narendra Modi
Hon'ble Prime Minister of India
"Good governance is about taking decisions that bring positive change in the lives of people. Minimum government, maximum governance."
Shri Jyotiraditya M. Scindia
Hon'ble Union Minister of Communications
"Digital infrastructure is the backbone of modern governance. Transparent services must reach every citizen through technology."